Shipping Policy

After an order is placed, customers will receive an order confirmation at the email address provided during checkout.

Orders may require processing before shipment.

Processing time may vary depending on:

• Product availability
• Product type
• Order volume
• Shipping destination
• Fulfillment location
• Payment verification
• Seller or supplier processing requirements

Any estimated shipping or delivery information available for a product may be displayed on the product page, during checkout, or in the order confirmation.

Delivery dates provided on our website or during checkout are estimates unless expressly stated otherwise.

Actual delivery times may vary because of circumstances including:

• Carrier delays
• Weather
• Holidays
• High order volumes
• Incorrect or incomplete shipping information
• Customs processing
• Remote delivery locations
• Events outside our reasonable control

A delayed shipment does not necessarily mean that the order has been lost.

Applicable shipping costs will generally be displayed during checkout before the order is submitted.

Shipping costs may depend on factors such as:

• Destination
• Product size
• Product weight
• Shipping method
• Delivery service
• Seller or fulfillment location

Customers are responsible for providing a complete and accurate shipping address.

Please review the following before placing an order:

• Street address
• Apartment, suite, or unit number
• City
• State
• ZIP/postal code
• Country
• Telephone number

If you notice an address error after placing an order, contact us as soon as possible at:

support@swiftcartinnovations.com

We cannot guarantee that an address can be changed after an order enters processing or has been shipped.

Where tracking is available, tracking information may be provided by email or through the customer’s order information.

Please allow time for the carrier’s tracking system to update after shipment.

Products within the same order may sometimes ship:

• In separate packages
• From different fulfillment locations
• At different times

If an order is split into multiple shipments, you may receive separate tracking information.

Some products may be sold or fulfilled by third-party sellers.

Where applicable, the seller’s identity, fulfillment information, or product-specific terms will be disclosed before purchase.

Different items within the same order may therefore have different delivery schedules.

If tracking indicates that a package has not arrived within the expected delivery period, contact us at:

support@swiftcartinnovations.com

Please provide your order number and available tracking information.

We may ask you to confirm your shipping details or cooperate with a carrier investigation.

If tracking shows that your package was delivered but you cannot locate it:

1. Check around the delivery location.
2. Check with household members or neighbors.
3. Check any secure delivery or mail area.
4. Allow reasonable time in case the carrier marked the shipment delivered before completing delivery.
5. Contact the shipping carrier where appropriate.
6. Contact SwiftCart Innovations if the package still cannot be located.

If your order arrives damaged, defective, incomplete, or incorrect, contact us promptly.

Please include:

• Your order number
• A description of the issue
• Photos of the product
• Photos of the packaging where possible

Verified damaged, defective, or incorrect products are handled according to our Return & Refund Policy.

Where international shipping is offered, customers may be responsible for customs duties, taxes, import charges, or other fees assessed by local authorities or carriers unless otherwise disclosed.

Customs processing may cause additional delivery delays.

Any taxes or duties paid directly to a customs authority or carrier may be subject to that provider’s separate refund process if an order is later returned.

For shipping questions, contact:

SwiftCart Innovations LLC
1021 E Lincolnway
Unit 801
Cheyenne, WY 82001
United States

Email: support@swiftcartinnovations.com
Phone: +1 (307) 269-6395